The first part of the black Nazi community Amazon stalking is HERE, the second part HERE.
Amazon stalking has now become criminal.
In addition to a few “little things” cases, I've been poisoned. Twice, in the last two months. I will detail that, after a police investigation. The stalkers (who are constantly connected to my head via an electricity connection, through ancient outlets in the prepared stalker house) say it was rat poison. Going by my experience that they always name the wrong thing, it's likely something else, and I have a sample for the police.
Then, there were little incidents, such as:
and so on.
Via a Facebook community, I received several death threats. The black Nazi community death stalkers love to announce something they will do to you in “unsuspicious” semi-related pointers. I'll skip this here, and move on to the undisputable evidence that's easy to show.
Just "little things" like this:
I ordered from Amazon Fresh (I cannot order anywhere else, as I get harassed by multiple black males as soon as I leave the house, and SNAP benefits are currently my only source of "income" to buy food), and I have ordered enough to know the process. Orders are never packed the day before.
However, I received a text message on the evening before the delivery that someone was already packing my order with lots of frozen and cool food:
Because of the death threats, I reached out to the customer service, to find out why my order with fresh, frozen, and food that requires refrigeration was packed the evening before the delivery. They normally pack shortly before the delivery.
I have heard that this chat was streamed on the VM of the black Nazi community, and I have heard that this is a former employee who has hacked into the system. All chats would have been the same person. They also said that the text message was fake, and someone spoofed Amazon's phone number.
I also didn't receive another text message on the next day, so that this would be a massive manipulation of Amazon's support system. The support is likely outsourced to a third party, so that staff is likely not under their control.
However, that's hearsay for me, but perhaps the police knows more?
What's painful to me, is that I hardly ever or never had problems like this. I feel I constantly sound irritated, and overly aggressive, but that will go away when the stalkers go to jail.
Chat number one with "Joe S."
Joe has joined and will be ready to chat in just a minute.
Joe | Customer Service
Hello, my name is Joe. I'm here to help you today.
How can I help?
J 9:24 PM
Hello Joe, I got a death threat regarding stalking by Amazon (or to be more exact: a few isolated persons from a black stalker community https://www.real-life-murder-mystery.com/amazon-customer-service-stalking-2), and I got recently poisoned.
Can you tell me why my Fresh order is packed today? It was never the day before, so far.
Sorry, Joe, probably not the text you expected.
9:26 PM
Joe | Customer Service
I'm sorry to hear that you have a issue on the fresh order. Let me check on this
May I have the order number?
J 9:26 PM
You can get the order number from my account.
9:27 PM
Joe | Customer Service
While I am checking, Could you please confirm your complete shipping address and delivery instructions (if there is any)?
J 9:27 PM
No. That's not necessary.
What is your full name, Joe? You're apparently stalking me.
9:28 PM
Joe | Customer Service
I have your account here in my end. It's just need to verify as part of our internal process.
Im Joe S.
That's the only information I can provide
J 9:29 PM
It's not part of your process, and not needed to answer a general question.
Why is my Fresh order packed today?
9:29 PM
Joe | Customer Service
It's needed if you don't want to provide it. That's okay but I will not proceed to help you. Just contact us back if you want
Aside from this one, kindly let me know if there's anything I may assist you further with?
J 9:30 PM
I would like to get the information I contacted you for.
Now.
9:30 PM
Joe | Customer Service
Since you don't want to provide the information I need I was not able to proceed
Thank you for contacting Amazon.com. Take care. Have a great day. Goodbye!
J 9:31 PM
Joe has left. Thanks for contacting Amazon!
Joe ended the chat. Highly unusual, but not in gang stalking. It always takes 10 – 40 minutes to verify your account, as you can also see in the Truconnect stalking.
"Margarita" is my nickname on Amazon. You can freely pick a nickname, and I love Pizza.
Chat No 2
Side-note: I think that Anuj was a real agent, he didn't give me the creep vibes. However, he got somehow kicked out of the chat. Because there are currently up to 20 “little things” events, I snap faster at people than normal, but, to my knowledge, not at uninvolved folks.
Again, I personally cannot prove it at this time, but I have heard that chat is all the same person, and we'll learn who they are later on:
Mary Rose has joined and will be ready to chat in just a minute.
I would like the full name of a chat agent who just stalked me for a police complaint about this person, not Amazon.
I can copy the chat, or you can see it on Twitter, too.
Please check the history. It's two minutes ago.
@JeffBezos There is a stalker with me on the chat RIGHT NOW. Who is this? Aurorasa Sima @AurorasaSi · 4m 9:26 PMMay I have the order number?J 9:27 PMYou can get the order number from my account. Joe | Customer Service While I am checking, Could you please confirm your complete shipping address and delivery instructions (if there is any)? Aurorasa Sima @AurorasaSi I have your account here in my end. It's just need to verify as part of our internal process. Im Joe S. 9:29 PMThat's the only information I can provideJ It's not part of your process, and not needed to answer a general question.
Joe | Customer Service It's needed if you don't want to provide it. That's okay but I will not proceed to help you. Just contact us back if you want Aside from this one, kindly let me know if there's anything I may assist you further with?
Mary Rose... are you "Joe S" again?
9:36 PM
Mary Rose | Customer Service
Hello, Margarita. Please give me a moment to review the previous correspondence.
M 9:36 PM
Take your time, JOe
9:36 PM
Mary Rose | Customer Service
I'm not Joe.
M 9:37 PM
I mentioned that I received a death threat in the context of a stalking campaign of a black "community." And that I would like to know why my fresh order for tomorrow is packed today.
Onision says you are the same agent again, by the way.
I need the full name of "Joe S", please, for a police report. If you say you cannot find out who chatted with me two minutes ago, I will need your legal name too.
9:39 PM
Mary Rose | Customer Service
You already have our first name that's the only information we can disclose.
I'm checking the previous chat.
M 9:40 PM
I need Joe's legal name for a police complaint about gang stalking.
Thank you for checking the previous chat.
Onision says it's not Joe. So that would be a fake name, which makes sense in stalking.
What's the real name of the person who just stalked me?
What happened to the person who manually bounced a payment last week, by the way?
SIDE-NOTE: I heard they got fired. In the context of the Paypal stalking (3nd part follows later on the day of this post), PayPal stalkers pretended to deactivate my debit card, after 4 unauthorized charges from another one of “their” companies, Safelink.
9:44 PM
Mary Rose | Customer Service
Let's start with the representative. We can't disclose his information.
M 9:45 PM
I'm not sure if you understand how serious death threats, poisonous food, and all the other stalking events are.
The police will get your names.
Back to my fresh order. Why is it packed today? That never happened, but it happened after a death threat from your community.
9:46 PM
Mary Rose | Customer Service
I see we haven't packed your items yet. We just sent you an email that you could add more items until we start packing your order.
M 9:46 PM
No you did not.
You can see your text message that you are packing my order on Twitter, and I've sent it to the police.
9:47 PM
Mary Rose | Customer Service
Please send screenshot of that message to cs-reply@amazon.com using the email address associated with your account.
M 9:48 PM
I would need your name. You're a black male, and your name is not Mary Rose.
Happy to send the screenshot, or you can look on Twitter, and shortly my website. You're streaming on your stalker VM.
I hope that's not a problem.
This chat is streamed on the virtual machine used by the black "community" engaging in gang stalking.
If not by you, then by whom?
9:51 PM
Mary Rose | Customer Service
I'm sorry, about the threat that you received, I'll go ahead and transfer you to the department that can further assist you.
M 9:51 PM
T
Tricia has joined and will be ready to chat in just a minute.
Tricia | Customer Service
Hello Margarita. Please give me a moment to review the previous correspondence.
T 9:52 PM
Tricia, please look into the last two chats, where agents provided false names, and streamed this chat on a virtual machine used by a black community of organized stalkers.
What is "Joe S" name? And Mary Rose was the same person.
Please note that you're looking at more than simple murder charges, if I, again, receive food with added poison. Well, not you. The individual streaming this chat on a stalker VM for public amusement, after a death threat.
Please disclose your legal name, and save your colleagues some trouble.
WHY is my fresh order for tomorrow morning packed today? You can see the text I received in my account alright.
9:56 PM
Tricia | Customer Service
Thanks for waiting.
I appreciate your kindness.
T 9:56 PM
Still streaming... alright.
Or do you not know this chat is live-streamed? Because it is. And not by me. I will just add it to my police complaint with 20 other stalking by NOT Amazon, but a few black folks, with tons of evidence. Even a sample of the poisoned food.
9:58 PM
Tricia | Customer Service
I've checked here and I need to transfer you to our appropriate department. They will help you with your concern.
T 9:58 PM
Are you serious?
I asked a simple question, four agents ago that were all you.
Can I get an answer to my question, please?
10:00 PM
A
ANUJ KUMAR has joined and will be ready to chat in just a minute.
Hi Anuj, I hope you're great.
10:00 PM
ANUJ KUMAR | Customer Service
Hello. This is Anuj Kumar from Amazon , I hope you and your family doing well, during this trouble time. How may i help you today?
A 10:00 PM
Sir, I would like to ask a simple question, please, and then I have another small request.
For context: I'm being stalked by a few black local Amazon staff. Not Amazon, outsourced company. I received a death threat regarding Amazon food. and I have received poisoned food in the past.
I know how this sounds, but I also know you could not look at my websites where you can see many stalking cases for yourself.
I just asked why my Fresh order for tomorrow is packed today.
That never happened, and in the context with a "poisoned food" threat, it worried me.
The agent started the typical stalking, as you can see in the past three chats, that were the same black male.
10:03 PM
ANUJ KUMAR | Customer Service
Please be online while I connect you concerned team who can assist better.
A 10:03 PM
A
Alex has joined and will be ready to chat in just a minute.
Alex | Customer Service
Hello, my name is Alex, part of leadership. Please give me a moment to review the previous correspondence.
A 10:04 PM
Where did Anuj go?
Why do you falsely identify as leadership member?
And why did you take the chat from the last agent?
Also, can you please kindly send me an email copy of the last four chats?
10:06 PM
Alex | Customer Service
Thank you for your patience. The chat was just transferred over to me. I am a supervisor here that's why I am a member of leadership.
A 10:08 PM
That's great. I know that supervisors can provide their names. You know mine, I would like to know who is helping me today, please, with the stalking issue and my simple question.
10:08 PM
Alex | Customer Service
We cannot disclose any personal information due to our data handling policy but I can provide you the PO box address of our legal team if you have any concerns regarding any legal matters.
A 10:09 PM
Also, will you kindly send the last 5 chats to my email? The chat of today.
Ok, that is great. Can I please get the PO box of your legal team?
10:10 PM
Alex | Customer Service
Amazon.com Legal Dept. P.O. Box 81226 Seattle, WA 98108-1226 Fax: 206-266-7010
Unfortunately we don't have a way to send transcripts. You may scroll up to view any prior conversations with customer service.
A 10:12 PM
Thank you, Alex, who cannot provide their full name as per policies.
I was just asking. I know you can, and I have already copied it.
Why is my fresh order, after a death threat from someone at Amazon, being packed the evening before the delivery day?
It's a hot day. Can I please get an answer to my simple question?
10:13 PM
Alex | Customer Service
I don't have any insights on the death threat. I recommend checking that with our legal team or with local authorities. I can check your order for you instead.
Can you confirm the order number?
A 10:15 PM
No, you can see it on my account.
I'm at 3022A W Pierce St, Apt 2, Alex.
10:15 PM
Alex | Customer Service
I don't see any death threats sent out on my end. May I have the order number of the order that you're pertaining to?
A 10:16 PM
I want you to look for it in my account.
As every decent agent.
Are you a current Amazon employee? May I have your staff number, not your name that you cannot disclose as per your policies?
Are you still looking for the order number, or do you have no access to the system any longer?
10:21 PM
Alex | Customer Service
As much as I would love to help you out, I don't see anything like that and it's not within our scope of support. I recommend to reach out to your local authorities. I can only help you with your order instead. Can you provide me with the order number?
A 10:22 PM
No, you can see the order in my account, and I suspect you're not an authorized Amazon representative.
Anyway. I'm not sure you're aware how serious your actions are from a legal standpoint. Thank you for the info with the PO Box.
10:23 PM
The number 206-266-7010 belongs to Rodney Lester.
Let's see what he and his stalker friends are up to:
Looks as if the number is used with several fake identities for different types of scams.
Instead of 6-8 am, the order was delivered before 4am. I was sleeping. But the time I got to the food (I also didn't receive the normal “your order will be delivered shortly” email (just text) and the “your order has been delivered” email, it was not fresh at all.
Obviously, I tried to get a refund. I ordered ice and frozen food, and I cannot afford to throw suspicious items out. The two poison attacks were Aplenty food, a brand I like. Amazon is a customer-centric company, and would normally start an investigation and refund the full order unasked.
However, this isn't how it went:
Again, I'm sorry that I sound so irritated, but it's good for everyone, as I seem to have a good instince for “evil”, and don't attack random innocent people. I'm also still attacked with infrasound and whatever they produce via ancient outlets in this prepared stalker house.
Odinah has joined and will be ready to chat in just a minute.
Odinah | Customer Service
Hello Margarita , I hope your doing fine, How may I help you today?
O 8:14 AM
1. I got stalked by someone who hacked into the Amazon system yesterday. His name is Rodney Lester.
2. You will likely not have the chat in your system, but I can copy it here for you.
3. I received a text yesterday evening that my order is packed
4. I inquired why it was packed yesterday evening
5. Rodney Lester, likely an ex employee, gave me a fake number for the "Amazon Legal dept", to complain about stalking
6. That's how I found him. According do data brokers, he plays IMDB and Amazon support.
7. My order arrived hours to early today, all frozen stuff is unusable, and all cooled items, too
8. You can tell it really was packed yesterday, because the boxes are completely wet.
He used several fake names. Joe S, Mary Rose, Supervisor "Alex"... but it was all the same person.
I would need help with the whole order. It was delivered before 4am. not 6 - 8 am.
Happy to share evidence with you.
Delivered: Your Amazon Fresh order. Be sure to chill any perishables immediately. Rate your experience: https://a.co/d/4DNgsnx
262966 • 3:46 AM
Your Amazon shopper is working on your order. If an item is out of stock, we will make substitutions based on your preferences.
262966 • Sat 8:18 PM
The number of "Legal Dept Amazon" with PO box, was his phone number.
8:21 AM
Odinah | Customer Service
I unerstand you had a lot of concern to Amazon specially to your whoee foods order.
understand*
No worries let get resolved the issue one at the time.
O 8:22 AM
I need the items refunded WITHOUT stain on my customer account. It looks as if I create problems, but you have a problem if your CS system is hacked, and I get stalked by impersonators.
8:22 AM
Odinah | Customer Service
Could you please confirm your complete shipping address that was associated on the order.?
O 8:22 AM
You're not serious, are you?
So, you're also a stalker?
8:23 AM
Odinah | Customer Service
I'am serious and willing to help with all your concern.
O 8:23 AM
That's from the gang stalking handbook Rodney Lester from WA and his friends use.
8:23 AM
Odinah | Customer Service
I'm from Amazon Fresh Department and I'm not a stalker.
O 8:24 AM
You are not from the Fresh Department support.
Kindly refund the stalking order.
If you had any decency, you would apologize for this ex employee who stalks folks via your own system. And has a fake PO Box to hide this from law enforcement.
You see order number and address in my account, and I just copied the text messages. That's it. Fix it, please.
8:26 AM
Odinah | Customer Service
I understand Margarita butr you had to verify the shipping address for security purposes.
O 8:27 AM
No you don't.
That is from your stalking handbook.
You need to refund the order. However, if you're not an Amazon employee, you don't have access to the system.
8:28 AM
Odinah | Customer Service
If your not able to verify your shipping I can't pull up the order and process the refund as you requested.
O 8:29 AM
Why are you lying? Don't you see that your action start to have consequences?
I'm only continuing this chat so that law enforcement can find out where you are. Either refund or end the chat.
If you keep going by the gang stalking manual, I will come to the conclusion you are one of them.
No decent agent verifies addresses from a logged in customer who just copied text messages you sent and got stalked.
You see the order was packed a day to early and delivered several hours too early. That's that.
The longer you stay in this chat, the riskier for you.
8:32 AM
Odinah | Customer Service
As per checking the driver marked the order delivered 05:56 AM PDT
ANd its on time .
O 8:32 AM
It was packed yesterday evening, delivered before 4am, and I have proof.
It's hot.
8:33 AM
Odinah | Customer Service
The delivery window oof your order is from 5: 00 AM - 7:00 AM
O 8:33 AM
Cool and frozen items are unusable.
No it was 6 - 8, and before 4am is not 6 - 8, and it was packed yesterday.
I also live tweeted. Lying has not much point. My text message protocol is proof enough.
8:35 AM
Odinah | Customer Service
Once you place the order order it received by Amazon and currently in preparing process.
O 8:35 AM
Or maybe, as your system is hacked by Rodney Lester, you see false info.
However, you are also providing false info.
I understand you will not refund the order and take accountability for stalking actions against me. Is that correct?
8:36 AM
Odinah | Customer Service
Please can we focus first on the order?
O 8:36 AM
Do you refund and apologize, and report this to your supervisor or no?
That's the only thing we need to discuss about this "order".
This should not be a stain on my account. A black community causes the problems, not me.
8:37 AM
Odinah | Customer Service
I understand that you want me to repor this to my supervisor.
O 8:37 AM
Yes.
And if this chat goes a little longer, I will.
8:38 AM
Odinah | Customer Service
No worries I can help you with the refund just give me a chance.
May I asked what are those items that had an issue?
O 8:38 AM
No, because you can see the order.
8:38 AM
Odinah | Customer Service
Okay please stay connected
Let me connect you to one of my supervisor.
O 8:39 AM
All frozen and cooled items. A regular agent would refund the full order and apologize that it was packed yesterday, delivered hours too early, and that I received a FAKE PO Box to complain to your "Legal" team.
This is extreme stalking.
Do you see how serious these crimes are?
I don't know if there were other manipulations, because I received a death treat prior to it.
8:40 AM
A
Amy has joined and will be ready to chat in just a minute.
Amy | Customer Service
Hello, my name is Amy. Please give me a moment to review the previous correspondence.
A 8:45 AM
Amy, this is the chat from today. I'm not sure you see the real chat.
Alex has left. Thanks for contacting Amazon! Messaging Assistant | Customer Service Hi! It's Amazon's messaging assistant again. 365 by Whole Foods Market, Strawberries Whole Organic, 32 Ounce Is this what you need help with? 8:13 AM Yes, that’s it 8:14 AM Messaging Assistant | Customer Service Got it. Let me know what happened with this, so I can help with it and any other items in the same order. 8:14 AM Something else 8:14 AM Messaging Assistant | Customer Service Sure, what can I help you with? 8:14 AM Something else 8:14 AM Messaging Assistant | Customer Service Ok, you can chat with an associate now or request a call back. You can also go to your Customer Service hub to fix most things or to search help pages. What do you prefer? 8:14 AM Chat with an associate now 8:14 AM Messaging Assistant | Customer Service If you have details you think would help the associate, type them here. An associate will join the chat. 8:14 AM O Odinah has joined and will be ready to chat in just a minute. Odinah | Customer Service Hello Margarita , I hope your doing fine, How may I help you today? O8:14 AM 1. I got stalked by someone who hacked into the Amazon system yesterday. His name is Rodney Lester. 2. You will likely not have the chat in your system, but I can copy it here for you. 3. I received a text yesterday evening that my order is packed 4. I inquired why it was packed yesterday evening 5. Rodney Lester, likely an ex employee, gave me a fake number for the "Amazon Legal dept", to complain about stalking 6. That's how I found him. According do data brokers, he plays IMDB and Amazon support. 7. My order arrived hours too late today, all frozen stuff is unusable, and all cooled items, too 8. You can tell it really was packed yesterday, because the boxes are completely wet. He used several fake names. Joe S, Mary Rose, Supervisor "Alex"... but it was all the same person. I would need help with the whole order. It was delivered before 4am. not 6 - 8 am. Happy to share evidence with you. Delivered: Your Amazon Fresh order. Be sure to chill any perishables immediately. Rate your experience: https://a.co/d/4DNgsnx 262966 • 3:46 AM Your Amazon shopper is working on your order. If an item is out of stock, we will make substitutions based on your preferences. 262966 • Sat 8:18 PM The number of "Legal Dept Amazon" with PO box, was his phone number. 8:21 AM Odinah | Customer Service I unerstand you had a lot of concern to Amazon specially to your whoee foods order. understand* No worries let get resolved the issue one at the time. O8:22 AM I need the items refunded WITHOUT stain on my customer account. It looks as if I create problems, but you have a problem if your CS system is hacked, and I get stalked by impersonators. 8:22 AM Odinah | Customer Service Could you please confirm your complete shipping address that was associated on the order.? O8:22 AM You're not serious, are you? So, you're also a stalker? 8:23 AM Odinah | Customer Service I'am serious and willing to help with all your concern. O8:23 AM That's from the gang stalking handbook Rodney Lester from WA and his friends use. 8:23 AM Odinah | Customer Service I'm from Amazon Fresh Department and I'm not a stalker. O8:24 AM You are not from the Fresh Department support. Kindly refund the stalking order. If you had any decency, you would apologize for this ex employee who stalks folks vis your own system. And has a fake PO Box to hide this from law enforcement. You see order number and address in my account, and I just copied the text messages. That's it. Fix it, please. 8:26 AM Odinah | Customer Service I understand Margarita butr you had to verify the shipping address for security purposes. O8:27 AM No you don't. That is from your stalking handbook. You need to refund the order. However, if you're not an Amazon employee, you don't have access to the system. 8:28 AM Odinah | Customer Service If your not able to verify your shipping I can't pull up the order and process the refund as you requested. O8:29 AM Why are you lying? Don't you see that your action start to have consequences? I'm only continuing this chat so that law enforcement can find out where you are. Either refund or end the chat. If you keep going by the gang stalking manual, I will come to the conclusion you are one of them. No decent agent verifies addresses from a logged in customer who just copied text messages you sent and got stalked. You see the order was packed a day too early and delivered several hours too early. That's that. The longer you stay in this chat, the riskier for you. 8:32 AM Odinah | Customer Service As per checking the driver marked the order delivered 05:56 AM PDT ANd its on time . O8:32 AM It was packed yesterday evening, delivered before 4am, and I have proof. It's hot. 8:33 AM Odinah | Customer Service The delivery window oof your order is from 5: 00 AM - 7:00 AM O8:33 AM Cool and frozen items are unusable. No it was 6 - 8, and before 4am is not 6 - 8, and it wa
8:45 AM
Amy | Customer Service
Good morning, Margarita. I will check into this for you. Just a moment, okay?
A 8:46 AM
Sure, Amy, thank you. Please go by my chat, not whatever you see in your system, ok?
Or compare if they are identical. Yesterday, an impersonator named Rodney Lester from WA played five different CS agents. So I don't know what you see in your system.
Long story short:
1. I received a death threat that my food will be poisoned
2. I received a text yesterday evening that my fresh order for today was packed yesterday
3. I inquired. I did not get the info why, but received a PO Box address of your "Legal" Team that shows it's a criminal also playing IMDB support.
4. My order was delivered hours too early
8:48 AM
Amy | Customer Service
I'm so sorry Margarita that this has happened. I will get this issue taken care of.
A 8:48 AM
What will you do about the EX EMPLOYEE who uses your system to stalk your customers?
8:49 AM
Amy | Customer Service
I just pulled your order.
A 8:49 AM
Thank you. Real agents do. Stalking agents ask for verifications.
8:49 AM
Amy | Customer Service
I will investigate this.
A 8:49 AM
Thank you.
8:49 AM
Amy | Customer Service
Unacceptable.
A 8:49 AM
In addition to that cool/frozen items are unusuable after sitting since yesterday somewhere and in the sun for hours (I'm not awake before 4am), I'm suspicious about the rest.
8:50 AM
Amy | Customer Service
First, let me see about your order and then I will do a dive into this other. Okay?
I understand.
A 8:50 AM
We can keep it short. I know other employee stuff suffer too, and I know Jeff Bezos is making changes to make his customers safe again.
*staff
8:51 AM
Amy | Customer Service
Of course.
I will set a follow up for my self to investigate and you will not have to be on. Once I complete, someone should reach out, okay.
A 8:51 AM
No. I have enough stalking chats.
Also, this is not an Amazon address.
Alex | Customer Service Amazon.com Legal Dept. P.O. Box 81226 Seattle, WA 98108-1226 Fax: 206-266-7010
8:52 AM
Amy | Customer Service
As for your order, would you like me to issue a replacement?
A 8:52 AM
I would like a refund, in this case.
I would like to wait a few days before I order again. The person from yesterday should be found, first.
8:52 AM
Amy | Customer Service
That looks like our legal team but I will make sure. Refund it is.
A 8:52 AM
The number belongs to Rodney Lester, an ex employee.
8:53 AM
Amy | Customer Service
Margarita, you have reached the correct person to handle this, okay.
A 8:53 AM
It does not look like your legal team. Or maybe you really don't know.
Ok, I'm sorry I'm angry. I can copy the chats of yesterday for you, if you like, so that you can see for yourself that this is organized stalking.
8:53 AM
Amy | Customer Service
I investigate these things. I have a law degree and retired po. I'm here to assist.
I totally understand Margarita
A 8:54 AM
Awesome. I'm happy.
8:54 AM
Amy | Customer Service
Great! So glad I was able to.
A 8:54 AM
So, yes, in this case, I would like a refund. If your system was hacked yesterday, it won't be fixed today.
8:55 AM
Amy | Customer Service
I have that refund going back to your original payment, okay
A 8:55 AM
If you see false info on my account, the last agent said it shows as delivered at 5am, it's too early to reorder.
8:55 AM
Amy | Customer Service
I saw that.
A 8:55 AM
I have text messages of when it was delivered and close to delivery. Before 4am. Packed yesterday evening.
8:56 AM
Amy | Customer Service
Way too early
A 8:56 AM
Thank you, Amy.
8:56 AM
Amy | Customer Service
I have access to your chats.
Just bare with me, Margarita.
A 8:56 AM
Ok, good to know. Then you're likely shocked what's going on at Amazon.
Take your time, Amy.
8:56 AM
Amy | Customer Service
I see a lot of things and always take good care of my customers.
We are just about finished. Setting up this follow up. Just a moment.
A 8:57 AM
Ok. I also didn't receive the refund email yet.
And text.
8:58 AM
Amy | Customer Service
I haven't sent it yet. Need to get my to do list ready so I can investigate this for you.
A 8:58 AM
No, you need to refund and end the chat.
You don't need me online to inform your supervisor about stalkers in your CS.
As you say, you have access to the chat that clearly shows stalking.
8:59 AM
Amy | Customer Service
I've issued the refund. I am a supervisor.
A 8:59 AM
Let me check my email quickly. The text is often later.
8:59 AM
Amy | Customer Service
I have you covered.
A 9:00 AM
Also, I do not want this as a stain on my account. It's your stain. I don't make problems.
9:00 AM
Amy | Customer Service
I haven't sent yet. There are annotations I am added to so I won't forget. Just a moment.
A 9:00 AM
Please send an email with CS regarding the refund.
I have not received an email stating the refund has been processed.
9:01 AM
Amy | Customer Service
Yes ma'am. Working on the email now.
A 9:01 AM
Thank you, Amy.
9:01 AM
Amy | Customer Service
Margarita, I'm old. I seem to have slowed a bit. Please be patient.
Your email is the one @aurorasa.com correct?
A 9:03 AM
My email is in the system, I'm normally never asked for it, and most agents don't get it wrong.
amazon2022@aurorasa.com
What are you doing, Amy?
9:05 AM
Amy | Customer Service
I got the spinny thing going. Great
Getting your email ready. Making sure we have everything in it.
A 9:05 AM
I normally receive an email from the system if a refund is issued.
9:05 AM
Amy | Customer Service
I see.
Weird then.
The order ending in 9866 or 8627?
I had 2 open
A 9:06 AM
The fresh order delivered today before 4am.
You do not have two "open"
Or just write this in your email. Either ending in this or that because you have two orders open.
9:07 AM
Amy | Customer Service
It's the amount not the order. It hasn't updated yet.
There it is. Got the update.
A 9:08 AM
Ok, great.
9:08 AM
Amy | Customer Service
Margarita, once I send this to you and we're still connect you may receive a duplicate, okay
A 9:09 AM
Ok. Let me check that I got it.
Not yet.
9:12 AM
Amy | Customer Service
Sent
A 9:12 AM
Ok. Did you treat it as "not delivered"?
I received the email.
9:12 AM
Amy | Customer Service
You should see it shortly. Look for subject "A message from Amy..."
A 9:12 AM
I just got it. Regarding the stalking. I would recommend to you that you stop. Maybe you were not aware how serious it is. Because it's not just Amazon.
9:13 AM
Amy | Customer Service
I understand.
A 9:13 AM
I'm sure you didn't know I got a death threat about poisoned food before all that stalking.
I wish you all the best, Amy. You're not evil. Please think about it and check www.real-life-murder-mystery.com
Goodbye
9:14 AM
This might sound like a simple case of incompetence (not really), and you will hopefully never have to understand the stress of up to 20 things like this happening to you every single day, in addition to targeting with infrasound and other electronic weapons.
While I trust Jeff Bezos and Amazon 100%, and I recently read about changes (mass firings and switch of HR system), Amazon should accept responsibility for their bad hires, even if it's third-party vendors.
